Last Updated: 2/20/26

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our embroidery services. By accessing our website, you agree to the practices described below.

We collect personal information that you voluntarily provide, including your name, email address, phone number, and any logos or artwork files you upload for embroidery work. We may also collect certain technical information automatically through cookies, such as your IP address, browser type, device information, and website usage data.

Your information is used to process embroidery orders, provide customer support, communicate order updates, prepare proofs, and improve our website and services. Uploaded logos or artwork are used solely to fulfill the embroidery services you request.

We do not sell or rent personal information or uploaded designs to third parties.

Reasonable administrative, technical, and physical safeguards are used to protect your information from unauthorized access, misuse, or loss. While we work to protect your data, no security system is entirely foolproof, and we cannot guarantee absolute security.

Any logos, designs, or artwork you upload remain your property. These files are used only to produce the embroidery products you request and are not reused, distributed, or shared except when required to complete your order, such as with production partners. You retain all rights to your designs.

Information may be shared with trusted service providers who assist in operating our website, processing payments, producing orders, or providing customer support. These providers are permitted to access information only as needed to perform their functions.

Information may also be disclosed to comply with legal obligations, protect our rights, or respond to lawful requests by authorities.

Cookies may be used to enhance website functionality, analyze traffic patterns, and remember user preferences. You may disable cookies in your browser settings, though certain features of the site may not function properly without them.

We retain personal information and uploaded artwork for as long as necessary to fulfill orders, provide support, maintain business records, and comply with legal requirements. You may request deletion of your information or uploaded files at any time.

Depending on your location, you may have the right to review, update, correct, delete, or request a copy of your personal information. Requests can be made using the contact information below.

Our services are not intended for children under the age of 13. We do not knowingly collect information from children. If such information is inadvertently collected, we will promptly delete it upon notification.

This Privacy Policy may be updated periodically. The “Last Updated” date at the top of this page will reflect the most recent changes. Continued use of our website indicates acceptance of any revised terms.

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: embrogear@gmail.com
Phone: 910-988-0221